Securicorp Components looks after all UK-based Bikal Candy Bar Cam users through its website
The Candy Bar Camera from Bikal turns four years old in December. Securicorp Support Services dedicates on-going support for other retailer purchased candy bar cameras.
London: Vigilance can report that the Bikal Candy Bar Camera turns four years old in December and this marks a landmark time as support enquiries still continue to pour in. A source at Securicorp said the support was largely email-based with password reset and lost software being the main issues, adding it still represents, for Securicorp Components anyway, the lowest percentage return product for the consumer market. According to the source the ease of use and also the now proven reliability enforces the product development team’s choice in picking this range. The level of support he said had been simple and very low-cost to the company, which must mean a low total cost of ownership (TCO) to the customer.
- JOHN ODEY ADUMA, EDITOR
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