...resulting in dramatic reductions in shrink, decreases in merchandise out-of-stock, increases in sales and customer services.
- TOM HOUSDEN
- Global Retail
- Posted On
Sunday, 20 September 2026
Berlin: For 10 years, German lottery company “WestLotto” has been encrypting emails with Zertificon's Z1 SecureMail Gateway – currently version 4.7 – and is one of Zertificon's first clients. Westlotto was the driving force behind the introduction of the Z1 products for secure email communication throughout the German lottery and Eurojackpot companies. A detailed case study can be found on the Zertificon website.
- The Editorial Team
- Industry News
- Posted On
Photo: MoD
Vigilance can report that The UK’s first A400M Atlas has been named “City of Bristol” by the Royal Air Force in a rare honour to highlight the important role that industry in the city has played in the delivery of the aircraft.
- The Editorial Team
- International Security, Safety & Strategic Defence
- Posted On
INTRODUCTION
Top 3 reasons why companies fail to deliver exceptional customer experiences – 1) Some companies try to cut costs of not having a call centre where customers can talk to humans which or course reduces costs but costs even more in customer satisfaction meaning customers are susceptible to moving to competitors. 2) Contrary to beliefs, a company doesn’t have to be 100% perfect all the time but when at fault, acknowledge it, fix it and customers will love you for it. 3) Only rewarding new customers can send existing customers elsewhere especially when teaser ‘introductory’ offer rates disappear.
- LOUISE OGBOGU
- Industry News
- Posted On
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To expose official corruption in Nigeria, re-orientate the psyche of Nigerians and usher in the Nigerian renaissance
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Vigilance is the brain child of a group of veteran journalists and international scholars who have worked in the mainstream media and distinguished themselves nationally and internationally before veering into security practice.
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