Slough, UK: The ‘2013 Cloud Contact Centre Survey’ conducted by Call Centre, in association with Interactive Intelligence, reveals an increasing number of UK contact centres have started a cloud implementation process in a bid to migrate their services.
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![General Sir Peter Wall inspects the Territorial Army Consolidated Course Commissioning Parade [Picture: Sergeant Brian Gamble/MoD] General Sir Peter Wall inspects the Territorial Army Consolidated Course Commissioning Parade [Picture: Sergeant Brian Gamble/MoD]](/images/sir_wall.jpg)



