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Muhammadu Buhari: Who shall you send to the Nigeria Low Commission in London with a winnowing fork?

Visit also, SCORPION: www.scorpionnewscorp.com

SERIES: BUHARISM AND THE FIERCE URGENCY OF NOW

PART 2

Treatise on Customer-centrism...how to start putting customers first in Nigerian offices, both in the public and the private sectors.

“Your most unhappy customers are your greatest source of learning.”

- Bill Gates

HOW CALLS AND COMPLAINTS ARE GENERALLY HANDLED IN BRITAIN, WHERE THE NIGERIA HIGH COMISSION IS LOCATED

What is more, in a world faced with security threats, these three officials cared less about my identity - introducing myself, in addition to their refusal to give me their names. Also, I did not think I heard a thing like: "....this call may be recorded for quality and training purpose" or "Your call is in the queue and a member of our team will be available to attend to you as soon as possible" or "If you are unable to stay in the queue, you could drop and we will call you on your number in 7, 9 or ten minutes!" Or such other recorded messages as in all offices in advanced societies, where from the Nigeria High Commission operates: "...Your call is important to us and will be answered shortly"..."Sorry your call is not being answered. A member of our team will be available soon", and following with a background soothing music - or "Please continue to hold. A member of our team will be available shortly."

: JOHN ODEY ADUMA, PUBLISHER AND BRITISH CHEVENING SCHOLAR, UNITED KINGDOM; Nigeria Watch International; Posted On Tuesday, 13 December 2016 23:05

Expedia's IT guy made $300,000 by hacking own execs - expert comment

A former Expedia IT professional has admitted to illegally trading on secrets he discovered by hacking his own company's senior executives.

Jonathan Ly stole passwords and infiltrated devices belonging to Expedia's CFO and head of investor relations, which enabled him to make a series of stock option trades that earned him $331,000. Prosecutors say that, between 2013 and 2016, Ly exploited his ability to remotely access electronic devices used by Expedia execs to access documents and emails containing confidential information.

: SECURITY EXPERT; Talking Point; Posted On Tuesday, 13 December 2016 00:00

Germany and Netherlands most security conscious

London: Bitglass has announced the results of its EMEA Cloud Report, which examines the cloud applications used in over 8,000 EMEA-based companies. Using internally developed technologies, the Bitglass research team used company domains to identify the cloud apps deployed in each organisation and whether security technologies, like single sign-on (SSO), are in use.

: THE EDITORIAL TEAM; Industry News; Posted On Tuesday, 13 December 2016 00:00

BSIA announces additional dates for popular Apprenticeship Breakfast Briefings

Following the success of an initial breakfast briefing, the British Security Industry Association (BSIA) has announced two additional briefing events, which aim to help employers in the security sector understand the forthcoming changes to the way apprenticeships will be funded.