Pindrop’s leading authentication and fraud detection technologies streamline call centre customer experience and can reduce fraud losses by more than 15%
ATLANTA: Pindrop has announced the findings of a commissioned Total Economic Impact™ (TEI) Study conducted by Forrester Consulting. The study interviewed six Pindrop customers, aggregated the interviewees’ experiences and combined the results into a single, mid-size composite customer organisation. The findings for the composite organisation reveal a 171% return on investment and a net present value (NPV) of $11.60 million using its Pindrop(R) Protect, Passport, and VeriCall(R) Technology solutions over three years.
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