As the world’s first international standard for business continuity management, the ISO 22301 has been developed to ensure that organisations are able to anticipate their clients’, suppliers’ and partners’ abilities to manage the unexpected. Organisations who are awarded the standard understand and prioritise the threats to their business, and are therefore able to minimise the risk of disruption to their stakeholders in the event of an incident. When customers choose a product or service provider, an ISO accreditation is business shorthand for reliability.
In most cases, a robust business continuity management system can help a company to earn an ISO accolade. From fires to IT failures, extremist incidents to torrential rain – anything can happen in the world of business. An accredited organisation must have a system in place which is capable of protecting against, reducing the likelihood of, and ensuring their business’ recovery from any disruptive, dangerous, or damaging incidents.
This year, the iModus Suite, Vocal’s own award-winning business continuity management system, has helped Vocal to reach the ISO 22301 Standard, cementing its position as one of the forerunners of the worldwide business continuity industry.
“We are committed to delivering industry-leading services to our customers and exceeding expectations of all our stakeholders in the event of any business disruption,” says Vocal’s Business Continuity Program Lead, Glynnis Kellaway.
“The recommendation from the ISO further underlines the fact that Vocal upholds globally-recognised best practices and continual improvement with respect to our Business Continuity Management System. This furthermore gives our stakeholders more reason to have complete confidence in their relationship with us and their use of our products and notification solutions.