Reading, UK: Vigilance can report that Tyco Security Products is offering a customer engagement programme with a significant difference. Horizons offers consultants, specifiers and installers the opportunity to earn points for learning, purchasing and engaging with Tyco Security Products.
According to a source at Norbain the opportunities to redeem these points are like no other on the market, including offering a fantastic range of products and experiences, the points can be also be utilised on a pre-paid Visa card, or invested back into the business with a host of marketing, training and equipment purchase options. This level of flexibility the source said is unique, providing customers with a rewards programme that works exactly to their requirements.
Vigilance learnt that Tyco Security Products and Norbain place great emphasis on ensuring their customers have the knowledge they need to make the most of market opportunities. Because of this, the Horizons programme rewards customers for increasing their product and industry knowledge by engaging in on and off-line courses as well as attending events.
“There are a huge range of opportunities to earn points for the programme,” said Anna Dewhurst, Norbain’s Tyco Business Development Manager. “There’s no limit to the number you can earn and multiple offers can be used in conjunction with one another to further increase your points.”
Echoing Ms Dewhurst, Martin McGrath of Tyco Security Products said: “There’s no other reward programme like this on the market. The points can be redeemed in the form of service stock, special promotional days for customers and client-specific events, as well as for an exciting range of rewards from our extensive portfolio which includes Chelsea Football Club, Wentworth Golf Club and our own Tyco Suzuki Racing team. Our aim with the programme was to connect with our customers and reward them for their engagement and loyalty.”