Fourth generation of NICE multimedia incident information management solution maximizes return on investment in shared Public Safety technologies and enhances incident visualization and investigative capabilities.
NICE Systems Ltd. (NASDAQ: NICE) this week launched of its fourth generation of the NICE Inform multimedia incident information management solution for Public Safety.
The just released NICE Inform builds on NICE’s market leading technology with new capabilities for enabling Public Safety operations to extract more value from their investments in shared technologies, and for further enhancing their Next Generation 9-1-1 (NG9-1-1) readiness, incident visualization and investigative capabilities.
NICE showcased the new version of NICE Inform at the 2011 NENA Conference and Expo held between June 18-23, 2011 at the Minneapolis Convention Center in Minneapolis.
Vigilance learnt many city, county and state Public Safety agencies are investing in shared IP networks and systems to enhance their interoperability and reduce infrastructure costs. The new version of NICE Inform enables agencies to extend these benefits with new capabilities for leveraging recorded multimedia content from remote shared systems for post incident investigations. Agencies using NICE Inform can now access captured multimedia content from any shared system on the network, whether voice, video, Geographic Information System (GIS) or otherwise, and combine it with locally-captured multimedia data for comprehensive incident reconstructions.
Besides, it is said when NICE Inform is fully implemented, the NG9-1-1 architecture could significantly increase the amount of information stored in shared databases, as well as the services and applications delivered over shared IP networks (ESInets). NICE Inform aligns with this NG9-1-1 architecture paradigm, by giving PSAPs a secure, efficient and seamless way to bring the information together into one coherent view for better post-incident insight.
Sources at the company said NICE Inform also now features integration with Esri’s ArcGIS mapping software, which adds another dimension to incident reconstruction by allowing recorded 9-1-1 calls to be visualized in a geographic context.
Our InfoSecurity Team gathered that investigators can listen to 9-1-1 recordings while viewing the caller’s location on a map, to get a better understanding of what happened where. The audio recordings and geographic visualizations can also now be synchronized with other multimedia incident information, such as call-taker screens and video, for a holistic incident view. The integrated mapping functionality of Esri’s ArcGIS offered on NICE Inform works for any call that includes geographic coordinates in the Automatic Location Identification (ALI) feed. This is also an important future capability as all Next Generation 9-1-1 calls will include geospatial data.
Israel Livnat, President of NICE Security, said “We are very excited to introduce our fourth generation version of NICE Inform with enhanced capabilities to help Public Safety operations improve their visualization of incidents. Today’s clear trend in Public Safety is toward shared IP networks and shared solutions to eliminate technology duplication and improve interoperability. With NICE Inform, agencies will be able to leverage these shared systems and be better prepared for NG9-1-1.”
NICE Inform was first introduced in 2007, and was to have been designed to help Public Safety agencies and security operations in the transportation, utilities and other sectors capture, consolidate and manage multimedia incident information, including audio, video, text and data. NICE Inform fuses these different types of media into a common application and interface.
A NICE source said it provides structure to unstructured multimedia, seamlessly combining the data for a complete, authentic, chronological audio/visual timeline and 360-degree view. Since its introduction, NICE Inform has been implemented at hundreds of sites. It has been selected by some of the world’s largest public safety departments like the New York City Police and Fire Departments, as well as the Federal Aviation Administration.